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Reference

AI terms in plain English

What LLM, model, prompt, token, context window, RAG, agent and API mean, and why each matters in everyday work.

Reference8 min read4 October 2026
AI basics

Choose ChatGPT or Claude for your business

Choose an approved AI tool using a small, fair task comparison and a clear view of individual plans, team accounts and costs.

Getting started7 min read4 October 2026
AI basics

Set up your first AI workspace

Set up ChatGPT or Claude for a first business exercise, with account checks, privacy controls, a private project and a simple test.

Getting started8 min read4 October 2026
AI basics

Start here with AI at work

A short learning path for using AI on an ordinary business task, from choosing an approved account to checking the result.

Start here5 min read4 October 2026
AI basics

Use business files and check the answer

Choose suitable files, ask for evidence, spot conflicts and verify an AI summary before using it in your business.

Safe and useful AI8 min read4 October 2026
AI basics

Write your first useful prompt

Turn a vague AI request into a clear business brief, then improve and check the draft with a worked fictional example.

Prompts and practice7 min read4 October 2026