Ask AI to ask you useful questions before it starts
You know you need a note, but you haven't decided who it's for or what they need to do. Let AI find those gaps before it writes three confident pages for the wrong reader.

What you'll make
a five-line agreed brief and one draft built on it, after the AI has asked you the few questions that actually change the result.
What you'll need
a normal chat in ChatGPT, Claude, Gemini or Copilot, a task you can describe in a few lines, and about ten minutes. No files or connected apps are needed. If you haven’t written a first prompt before, start with write your first useful prompt.
Example result.
Reader: Tom Okafor, operations lead
Purpose: choose one option for a small pilot
Facts: calendar = less setup; booking page = captures more detail; neither chosen
Format: half-page email, comparison then one decision question
Unresolved: cost of either option
1. Describe what you know, then ask for questions
Write down the job, the reader if you know it, the facts you have and where the result will be used. An empty request invites a questionnaire about everything.
Help me prepare a brief for the task below. Before drafting, ask up to
three questions whose answers would change the result, and say briefly
why each matters. Don't ask me to repeat what I've given you. If
something isn't essential, suggest a sensible assumption and label it.
Task: [what I need to make]
Reader: [who, or "unknown"]
Facts and sources: [what I have]
Use: [where it will go]
Do not draft the result yet.
Fill in each bracket in a few words; “unknown” is a fine answer for the reader.
Why this works: the three-question limit keeps it short. “Why each matters” lets you judge whether a question is worth answering. A labelled assumption is easier to spot than one made silently.
What you should see: two or three questions, each with a one-line reason.
2. Answer the important ones, redirect the rest
Answer with facts. “We haven’t agreed a date” is a useful answer: it tells the AI to leave the date open. If it asks for confidential detail it doesn’t need, give a substitute; see what you can put into AI at work.
If a question is about a preference, redirect it. Weak: a reply asking “What font would you like? Should it have a logo? What tone? How long? Who’s the reader?” Only the last one changes what gets written.
Focus on purpose, reader and evidence. Formatting can use a labelled
assumption. The important open point is [missing fact]. Ask one
question about that, then restate the brief without inventing an answer.
[missing fact] is the gap that matters, such as “whether either option is chosen”.
Why this works: it tells the model which question earns its place, so the next reply is one question, not five.
What you should see: a single focused question, or a restated brief.
3. Confirm the brief, then ask for the draft
Restate the agreed brief in five short bullets: reader, purpose, facts
to use, format and unresolved information. Then draft [the result]
from that brief. Keep unresolved facts visible and don't turn proposed
dates or decisions into commitments.
[the result] is the thing you’re making, such as “the email”.
Read the five bullets before the draft. If a bullet is wrong, fix it there.
Why this works: a wrong brief is a two-word fix. A wrong draft is a rewrite.
What you should see: five bullets like the example result, then a draft that follows them.
Check the result
- The draft is written for the reader in the brief and answers their question.
- It uses only the facts you gave.
- Every unresolved point is still visibly unresolved.
- No labelled assumption has turned into a statement of fact.
The usual failure: the questions were good, but the draft fills a gap anyway. An option becomes “the choice”, or a date appears that nobody gave. Spot it by checking each sentence that sounds decided against the “Unresolved” bullet.
The draft says [statement], but the brief lists that as unresolved.
Rewrite the affected sentence to keep it open, and check the rest of
the draft for anything else that goes beyond the brief.
[statement] is the sentence that went too far.
Worked example: a note about equipment booking
Fictional example. You need a short note about two options for booking shared equipment.
Task: short note about equipment booking options
Reader: unknown
Facts: a shared calendar needs less setup; a booking page could capture
more details (item, purpose, return date). Neither is chosen.
No cost estimate yet.
Use: email
The step 1 prompt brought back three questions:
- Who will read this, and what do they need to do with it? A decision note and a staff announcement are different documents.
- Has one option been chosen, or should the note compare them? This decides whether it recommends or announces.
- Is there any cost or access information? Without it, cost has to stay open.
Your answers: Tom Okafor, the operations lead, needs to pick one for a small pilot; nothing is chosen; no cost yet. The restated brief is the example result.
- The failure. The draft’s last line read: “The booking page will launch next month.” Nothing in the brief says so.
- The repair. The repair prompt replaced it with: “Once you’ve chosen an option for the pilot, we can work out cost and timing.” It found nothing else beyond the brief.
- What the questions changed. Without question 1, the first draft would have been an announcement to staff about a system nobody has picked.
Try it
See why clarification can beat a premature recommendation
Example responses, written to show what each prompt tends to produce.
Weak: Pick for me
The prompt
Choose the best equipment booking option and announce it.
Fictional practice source:
Fictional equipment-booking options: a calendar needs less setup; a booking page could capture more details. Neither option is approved. Costs are unknown. The operations lead needs to choose a small pilot.Example response
Select a phrase in the response to inspect its support or weakness.
Why this prompt changes the task
A recommendation request can outrun the available decision criteria.
Compare shapes
The prompt
Compare the calendar and booking page in a short table.
Fictional practice source:
Fictional equipment-booking options: a calendar needs less setup; a booking page could capture more details. Neither option is approved. Costs are unknown. The operations lead needs to choose a small pilot.Example response
Select a phrase in the response to inspect its support or weakness.
Why this prompt changes the task
A table improves comparison but cannot fill missing cost evidence.
Clarify before drafting
The prompt
Before recommending, ask the operations lead which booking details are required, what approved setup/access is available, and who decides the pilot. Keep costs unknown and both options unapproved. Draft only; do not announce a launch.
Fictional practice source:
Fictional equipment-booking options: a calendar needs less setup; a booking page could capture more details. Neither option is approved. Costs are unknown. The operations lead needs to choose a small pilot.Example response
Select a phrase in the response to inspect its support or weakness.
Why this prompt changes the task
Ask questions whose answers change the task. Use confirmed answers in the next brief rather than asking a long generic questionnaire.
Task kit for this job: Download (ZIP) · Reusable instructions
Go deeper
Ask in rounds when the job is bigger
For a larger job, use a first round to settle purpose and sources, then ask about one remaining uncertainty at a time. Twenty questions at once make it hard to see which answers matter. Keep a running list of what’s settled and what’s open, and stop when the AI has enough to make the agreed output.
Know which assumptions are safe
Some choices are fine to make provisionally: bullet format, a neutral tone. Others need an answer: whether a policy is agreed, whether a figure includes VAT, whether someone said yes. Let the first kind be labelled assumptions; never let the second kind disappear into one.
Keep the brief for the next version
Save the five-line brief with the draft. When the task changes, edit the brief first, then ask for a revision. It’s cleaner than correcting a draft while the chat still remembers the old purpose. For instructions that apply to every chat, see helpful ChatGPT instructions.