SYNTHETIC POLICY PACK. Today: 4 October 2026. Both versions approved. V2 replaces V1 on 15 October.
V1 effective 1 June 2026:
O1 Authors may publish external help pages without content review.
O2 Pages changing published prices require service-owner approval.
O3 External help pages reviewed every 90 calendar days.
O4 Internal-only drafts outside scope.
V2 approved 1 October, effective 15 October 2026:
N1 All external help pages require Content Lead review before publish.
N2 Price changes also require service-owner approval.
N3 Pages published from 15 October reviewed every 30 calendar days after publication, then every 30 days after review.
N4 Existing live pages before 15 October reviewed by 15 November 2026, then every 30 calendar days after review.
N5 Support Lead may publish urgent outage instructions immediately, recording Content Lead review by next business day.
N6 Internal-only drafts remain outside scope.
I1 Checklist: author sign-off sufficient.
I2 CMS: no Content Lead review evidence field.
I3 Page register: last-reviewed dates and 90-day due dates.
I4 Internal draft workspace separate from public pages.
No implementation owners or technical delivery dates assigned.