Fictional internal policy P4, version 1, effective 1 October 2026. [P4.1] Workshop bookings can be moved once, without an admin fee, if the request arrives at least seven calendar days before the event. [P4.2] Requests closer to the event go to the bookings lead for review. Do not promise a move or refund. No refund rule is supplied here. [P4.3] A move needs an available place on the new date. Availability must be checked by the bookings team before confirmation. [P4.4] Use supplied names and dates only. Do not send a message. C1: Morgan requests a first move on 1 October for a workshop on 10 October. No alternative date or availability is supplied. C2: Alex requests a first move on 6 October for a workshop on 10 October. Alex asks for a refund if a move is unavailable.