MANUAL ANSWER KEY — not captured AI output Selected calls5; selected accounts4 (Acorn, Birch, Cedar, Delta). Accessible calls4; accessible accounts3 (Acorn, Birch, Cedar). Accessible source types: complete fictional transcripts3; summary-only1. Unavailable1. Candidate theme: unclear division of onboarding responsibilities. Supporting calls2 (C1,C2); supporting accounts1 (Acorn). C1 repeats concern3 times but counts once. C2 counts once. Contrary evidence C3; ambiguous C4 excluded from support count. C4 cannot supply a verbatim customer quote; C5 missing is not negative evidence. Optional proportion2/4 accessible calls must include same-account and coverage caveats. No market/customer-base prevalence claim. FAQ §§1–3 do not allocate responsibilities. Ask owner to confirm them; do not invent duties/timescales or publish a replacement FAQ. No inference of lost sales, motives, demographics, employee performance or causation.